If it takes 10 minutes to drive to the shop for a break and 10 minutes to drive back to the work site that is 20 minutes of non-productive time. With two breaks a day that could cost a facility 40 minutes per crew member per day. Scheduling the most people in the early morning makes sense as that is when they are most productive.
Consider using not just your normal number of 14 people but perhaps some additional staff to get things done. This can be done by hiring part-time employees or the use of split shifts. In this economy, there are a number of people that are looking for work with non-conventional hours. During the middle of the day the schedule should only have tasks performed that can be done in a productive manner.
This might include equipment maintenance, clubhouse grounds, pumphouse maintenance, etc. In the afternoon there will be a point in which many golf courses have their last tee time. It is at this point that once again optimal performance for efficiency can be scheduled.
An afternoon crew can mow fairways, mow rough, do irrigation repairs and hand water until local noise restrictions take effect.
Often that is as late as 8 p. Imagine how much more productive we can be from 4 p. For anyone that has ever gone to Disneyland or any of the other theme parks it is amazing how you never see anyone mowing the lawns, sweeping the streets, painting, or doing any other maintenance.
This is by design, as those parks have figured out how to schedule properly with little or no interference to the customer and maximizing their productivity.
Golf courses should take a lesson from this. Now if we have staff working from 5 a. The answer is simple and it can be done with proper scheduling and delegation. Training staff as managers and leaders will allow delegation to assistant superintendents, equipment technicians and foremen. It is possible at Happy Trails for the equipment technician to arrive at 5 a.
The superintendent could arrive at a. The assistant superintendent could arrive at 11 a. The superintendent leaves at around 4 p. Alternative sources of labor can be found by utilizing and cross-training clubhouse staff. College and high school students are available for the p.
Think of retirees that would make wonderful equipment operators. Many people are looking for part-time jobs these days and creative scheduling would fit their needs as well as yours. The goal of managing labor productivity is all about reducing costs and allowing the golf course superintendent to meet the maintenance standards on that property.
Think of it as cutting waste rather than cutting man hours. More productive time usage is the key to scheduling. If we owned our own golf courses, then this type of scheduling would be a no-brainer. Any owner would strongly support less player interference with maintenance tasks. It allows for quicker rounds of golf and happier customers. It also allows for more rounds and greater revenues. As shown above it can also result in better managed labor costs. Each superintendent must develop a plan to sell their scheduling to the ownership.
Efficiency and productivity will result in cost savings. The golf business has never been more competitive than today. More and more courses are implementing schedules like Happy Trails Golf Course. It makes a whole lot of business sense. Reach him at BruceWms1 hotmail. Rick was elected as a regular member of the American Society of Golf Course Architects in and immediately became very active in the society by serving on numerous panels and committees. His election as president a mere eight years later is testament to his commitment to the ASGCA and the industry.
He heads the golf course architecture firm of Phelps-Atkinson. However, his experience in the field began as early as , at the age of 10, by assisting his father, Dick Phelps, with construction staking on two golf course projects that summer — the original Englewood Golf Course and the nine-hole addition at Grand Lake. By he had taken over the firm as his father wound down his workload. He has finished 13 new golf course projects and more than remodel projects of varying size and scope.
His work is known for being practical, playable and environmentally-responsible, with significant emphasis placed on strategic and aesthetic variety both from project to project and within each project.
At this point, keeping the ship afloat might be a realistic goal. There are over 15, golf courses in the U. My goal will be to bring more attention to the other 97 percent. We cannot lose focus on the importance of these facilities. Does being one of a few sons of a past president carry any additional responsibility? Becoming an ASGCA member and, ultimately, a leader in the organization, was always in the back of my mind.
Like your father, you are often associated with designing very good and affordable courses. How do you define affordable golf? I describe affordable golf as public or private golf that is priced in the lower third for a given region. I would say absolutely, yes.
Granted, the media is certainly not solely to blame. Again, back to my analogy, the pyramid can get top-heavy. Do we need new championship courses? Whether the course is deemed worthy of hosting an event is for others to decide. Can we convince owners to not build 7,yard courses? That is already happening, to an extent.
The economy is certainly helping as owners look at the time and money it costs to maintain those back tees that very few people are using. I am a big believer that shorter courses can be just as much, if not more, fun than the long brutes. So now we face the challenge of proving that shorter is better. The other would be the local course down the street. Yes and no. The absolute most youcould do is in one day Given that it is likely not a tourist course, its probably the same people playing every day.
According to the course website, the starter house is open from 6am to 6pm daily. Bump the teetimes to 6 minutes, and say people tee off until 7pm given the course I think they could finish by 10pm, or maybe just play 9 holes you get rounds over days a year assume they close Christmas Day. And thats just with teetimes.
It comes to golfers a day. Its somewhat possible. The figures are completely bogus unless they are 9 hole rounds, the course has more than 18 holes or is floodlit. An normal field for a tournament dawn to dusk play is you just cant near quad that. Select personalised ads. Apply market research to generate audience insights. Measure content performance. Develop and improve products. List of Partners vendors.
Brent Kelley. Brent Kelley is an award-winning sports journalist and golf expert with over 30 years in print and online journalism. Featured Video. Etiquette for Your First Round of Golf. No Tee Time? After a Wait.
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